Delays in portal - INC0503905
Incident Report for Nets Easy
Resolved
This incident has been resolved.
Refunds has been settled.
Posted Mar 02, 2023 - 07:00 CET
Update
The transaction synchronization delay in the portal has been resolved.

Refunds towards end-customers are still delayed.
Posted Mar 01, 2023 - 17:30 CET
Update
Delays with refunds towards end-customers has been detected.

The delay for the updating of transactions in the Nets Easy portal is currently around 2 hours and decreasing.
Posted Mar 01, 2023 - 14:00 CET
Update
Webhooks are no longer delayed.
We are continuing to work on a fix for the delays in portal.
Posted Mar 01, 2023 - 10:45 CET
Update
We are seeing delays in webhooks.
Posted Mar 01, 2023 - 09:00 CET
Identified
We are currently seeing transaction delays in the portal.
Posted Mar 01, 2023 - 08:00 CET
This incident affected: Nets Easy API, Nets Easy Merchant Portal, and Nets Easy Payouts.
← Current Status Powered by Atlassian Statuspage