Intermittent Service Interruption

Incident Report for impact.com

Resolved

This incident has been resolved.

Posted Nov 16, 2021 - 22:34 UTC

Monitoring

Impact relies on Google Cloud Platform (GCP) for some of its platform services. From 9:50am PST until 10:10am PST GCP encountered a global outage which impacted our tracking and API services. Services were fully restored and have been operating normally since 10:10am PST. We are awaiting root cause analysis from GCP to determine what can be done to prevent future issues. We apologize for the interruption.

Posted Nov 16, 2021 - 18:59 UTC

This incident affected: Web Tracking and Platform API.