Reconnecting to BitMEX - website is experiencing load issues
Incident Report for BitMEX
Resolved
We deployed a fix at 15:00 UTC and kept monitoring the site's performance.
The issue did not re-occur and hence is deemed resolved.

We remind our users that all funds have remained safe at all times.

If you have any additional questions, please contact Support.
Posted Mar 24, 2023 - 02:44 UTC
Monitoring
Users may experience a sporadic issue when accessing the bitmex.com trading application on web. An error message "Reconnecting to BitMEX" will be shown and the website will reconnect after a few seconds.

Trading is operating normal. All funds remain safe at all times and deposits and withdrawals operate normal, too.

We will continue to monitor this issue.

If you have any additional questions, please contact Support.
Posted Mar 23, 2023 - 09:04 UTC
This incident affected: BitMEX.com (Web Frontend).
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