A fix has been implemented and delayed site reports have been delivered.
Posted Mar 10, 2021 - 01:08 EST
Monitoring
A fix for delayed site email reports has been implemented and we are monitoring the results.
Posted Mar 10, 2021 - 00:54 EST
Identified
We have identified a root cause of delayed email reports and are taking steps to resolve the issue.
Posted Mar 10, 2021 - 00:28 EST
Investigating
Our team is investigating an issue in our email Reports service causing some March 9 Site Report emails to go undelivered at their usual time. In the meantime, if you are missing one or more Site Reports in your email, you should be able to view those Reports in our desktop web app at https://chartbeat.com/reports/dashboard/.
Posted Mar 09, 2021 - 23:11 EST
This incident affected: Chartbeat Publishing - Reports.