Application Security
- Regularly scheduled security audits
- Regularly scheduled web application penetration tests
- Public-private key infrastructure with key management and key rotation
- SSAE 16 SOC 2 Type II certified
- ISAE 3402 certified
- Strong encryption of sensitive data at rest
Data Center Security
- SSAE 16 certified data center
- Comprehensive and regularly tested Disaster Recovery and Business Continuity plan
- See the complete list of AWS compliance here
Network Security
- Runtime environment hardening with restricted network access and security zones
- Data and network isolation between customers
- All agent/studio to Cloud communication using SSL/TLS encryption
Talend Cloud AWS (US) - Talend Management Console Logging
Incident
Report for Talend Cloud
Resolved
This incident has been resolved.
We recommend you to validate the presence of the logs for your Talend Jobs, running on Remote Engine.
In case the logs are missing, please do restart the Remote Engines.
This unavailability of Talend Cloud services prevented some of Remote Engines to deliver the logs to Talend Cloud. The RE logs are buffered and will be delivered progressively to Talend Cloud after Remote Engine is restarted.
If you have any questions, please contact our support team at customercare@talend.com.
We recommend you to validate the presence of the logs for your Talend Jobs, running on Remote Engine.
In case the logs are missing, please do restart the Remote Engines.
This unavailability of Talend Cloud services prevented some of Remote Engines to deliver the logs to Talend Cloud. The RE logs are buffered and will be delivered progressively to Talend Cloud after Remote Engine is restarted.
If you have any questions, please contact our support team at customercare@talend.com.
Monitoring
A fix has been implemented and the log processing has been resumed. The enqueued log messages are being processed, the execution logs will become available progressively. We are monitoring the progress.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently experiencing service disruption for Talend Management Console Logging in AWS US region. We are investigating the issue and will provide an update soon.
This incident affected: AWS - US East (N. Virginia) (Cloud Engine Services, Remote Engine Services, Talend Cloud Management Console).