API calls to Piano products may be experiencing issues

Incident Report for Piano Software

Resolved

The issue has been resolved.

Posted 3 years ago. Aug 25, 2022 - 13:55 UTC

Identified

HTTPS Root certificate changes have affected some server to server integrations. API calls to Piano products may be experiencing issues or failing. Developers have identified the issue and are working on a resolution.

Posted 3 years ago. Aug 25, 2022 - 13:24 UTC

This incident affected: API Availability (API Endpoints - US - api.piano.io, API Endpoints - Asia - api-ap.piano.io, API Endpoints - AU - api-au.piano.io, API Endpoints - EU - api-eu.piano.io, API Endpoints - ESP - api-esp.piano.io, API Endpoints - cxense - api.cxense.com).