API Errors

Incident Report for FastSpring

Resolved

This incident has been resolved. We will continue to monitor.

Posted Apr 25, 2022 - 16:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Calls to the API, backend login, checkout errors, and other platform functions may have responded slowly or timed out.

The time range (in UTC) of the incident was 08:30 to 09:42 and 10:33 to 14:10

Posted Apr 25, 2022 - 14:10 UTC

Update

We are continuing to investigate this issue.

Posted Apr 25, 2022 - 13:40 UTC

Investigating

We are currently investigating an issue with our APIs that has led to an increase in error responses.

Posted Apr 25, 2022 - 08:30 UTC

This incident affected: FastSpring System.