Our engineers have successfully resolved this incident, and all system emails are being sent out. If you are still not receiving emails, please check your spam filter, contact your network administrator or internet provider to have them investigate why they are not being received
Posted Feb 07, 2022 - 07:36 PST
Monitoring
Our engineers have resolved the issue with the email system and are monitoring it. You should now receive emails for password resets, shared folder invitations, new user invitations for business accounts, daily summary emails, etc.
Posted Feb 04, 2022 - 10:57 PST
Update
Our engineers are nearing completion on their maintenance of the email system and hope to have it resolved soon. Thank you for your continued patience.
Posted Feb 04, 2022 - 07:45 PST
Update
Our engineers are continuing their maintenance work on the email system to try and resolve this issue. We appreciate your patience.
Posted Feb 03, 2022 - 08:40 PST
Identified
Our engineers have identified the problem and are performing maintenance on the email system to try and resolve this issue as quickly as possible.
Posted Feb 02, 2022 - 09:14 PST
Update
Our engineers are continuing to investigate the issue with the email system. We appreciate your patience.
Posted Feb 01, 2022 - 15:33 PST
Investigating
Our engineers are currently investigating the issue of system emails not being delivered. This affects password resets, shared folder invitations, new user invitations for business accounts, daily summary emails, etc. Billing notices are not affected.