Issue with Gmail integrations
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Dec 15, 2020 - 16:02 PST
Identified
Gmail service has already been restored for some users, and the Gmail team expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior.
Posted Dec 15, 2020 - 15:14 PST
Investigating
The Gmail team is continuing to investigate this issue. They will provide an update by 12/15/20, 3:00 PM with more information about this problem. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior. More details here: https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=a8b67908fadee664c68c240ff9f529ab
Posted Dec 15, 2020 - 14:44 PST
This incident affected: Helpdesk Integrations (Gmail).