Nigeria: Downtime on Access Bank Card Transactions and Transfers

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted 23 days ago. Apr 30, 2025 - 07:42 CET

Monitoring

We are seeing improvements in Access Bank transfers.

However, one-time card transactions are experiencing continued degradation in performance.

We will continue to monitor the results as we work closely with the Access Bank team.

Posted 23 days ago. Apr 29, 2025 - 11:53 CET

Investigating

We are seeing an increase in failure rate on Access card services and transfers.

This is due to a ongoing maintenance on the bank's end.

We have notified the Access Bank team and are in close contact with them to resolve this issue as quickly as possible.

Posted 24 days ago. Apr 28, 2025 - 09:36 CET

This incident affected: Transactions (Cards, Pay with Transfer/EFT) and Transfers.