Scheduled release upgrade version 12.7

Incident Report for BHN REWARDS

Postmortem

We sincerely apologize, the maintenance task took 40 more minutes to complete due to issue on the script to execute. This has been resolved with providing the proper access level changes to the script.

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Regards,

BHN Rewards

Application Team

Posted Sep 11, 2023 - 01:32 EDT

Resolved

This incident has been resolved.

Posted Sep 10, 2023 - 03:47 EDT

Investigating

The maintenance may be extended for additional 60 minutes due to script took more time to execute.

Posted Sep 10, 2023 - 02:52 EDT

This incident affected: BHN Rewards Production (BHN Rewards Application - app.rybbon.net, BHN Rewards API).