US 08 SDK API Errors

Incident Report for Braze, Inc.

Resolved

SDK Data Collection in US 08 continues to be fully operational. This incident is considered resolved.

Posted Feb 23, 2021 - 13:58 EST

Monitoring

Our DevOps team has identified the issue and has taken action to resolve it. Our SDK APIs are back to being fully operational. We'll monitor the issue for another few minutes before resolving.

Posted Feb 23, 2021 - 13:44 EST

Investigating

We are investigating an issue causing increased error rates to our SDK API on US08. All other services continue to function. We don't believe any data will be lost and the requests to the SDK API will be processed once we resolve the incident. We'll provide an update in 30 minutes or as soon as we know more.

Posted Feb 23, 2021 - 13:29 EST

This incident affected: US 08 Cluster (SDK Data Collection).