Delay in mail delivery for Email Gateway Defense and Cloud Protection Layer customers

Incident Report for Barracuda Networks

Resolved

This incident has been resolved.

Posted Dec 06, 2022 - 17:07 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 05, 2022 - 22:37 UTC

Monitoring

A couple of hours ago, our public cloud provider was down. This has been since resolved. However, there is a delay in mail delivery for our Email Gateway Defense and Cloud Protection Layer customers. We are monitoring as the systems catch up. There should not be a delay of more than a few hours. For customers in the US region, you may not be able to access these applications or may see an interruption in service.

Posted Dec 05, 2022 - 22:24 UTC

This incident affected: Email Gateway Defense (Mail Delivery) and Cloud Protection Layer for ESG.