A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2021 - 21:46 UTC
Update
We have identified that this is also causing an outage for our DigiCert Direct customers.
Posted Jan 13, 2021 - 21:25 UTC
Identified
We continue to see issue with CertCentral, not all changes improved our services, continuing to implement a fix.
Posted Jan 13, 2021 - 21:14 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2021 - 19:54 UTC
Identified
We continue to see issue with CertCentral, not all changes improved our services, continuing to implement a fix.
Posted Jan 13, 2021 - 18:59 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2021 - 18:28 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 13, 2021 - 18:22 UTC
Update
Impact involves CertCentral UI and API services, which could affect validation and certificate issuance. We are tracking this incident under case #02373318
Posted Jan 13, 2021 - 18:01 UTC
Investigating
DigiCert Alert - CertCentral Outage
We are currently experiencing a technical problem with our CertCentral system and are working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause you.
DigiCert Support
Posted Jan 13, 2021 - 17:57 UTC
This incident affected: CertCentral Global and EU (CertCentral API (Global), CertCentral Console (Global), Discovery and Automation (Global), ACME (Global)) and Digicert Services (Direct Cert Portal API, Direct Cert Portal Console).