'Password Last Changed' attribute not updating
Incident
Report for SailPoint
Resolved
We have remediated the issue preventing the 'Password Last Changed' attribute from updating and can confirm that this attribute is updating successfully now. If you are still experiencing issues with this value not updating, please complete an unoptimized aggregation of your Active Directory source or contact SailPoint Support for assistance. We apologize for any inconvenience this may have caused, and truly appreciate your patience as we worked diligently to resolve the problem.
How to Complete an Unoptimized Source Aggregation:
https://documentation.sailpoint.com/saas/help/accounts/loading_data.html#aggregating-account-information-on-a-direct-connect-source-using-apis
How to Complete an Unoptimized Source Aggregation:
https://documentation.sailpoint.com/saas/help/accounts/loading_data.html#aggregating-account-information-on-a-direct-connect-source-using-apis
Update
We are continuing to work on a fix for this issue. We will continue to update this page as more information is available.
Identified
We have identified the issue preventing the 'Password Last Changed' attribute from updating and are currently working to remediate the problem. We will continue updating this page as more information is available.
Investigating
We are aware of an issue with the 'Password Last Changed' attribute not currently updating. In some circumstances, this is sending notifications to users who may have already reset their password. We are currently investigating the issue and will continue updating this page as more information is available.
This incident affected: Password Management (N. Virginia us-east-1).