Delayed Heap Connect Data

Incident Report for Heap

Resolved

This incident has been resolved.

Posted May 31, 2021 - 11:12 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 31, 2021 - 09:36 PDT

Investigating

Heap Connect exports to Redshift, Snowflake, BigQuery, and S3 are in a stale state with data through a max of 2021-05-31 09:00 UTC. Our data engineering team is investigating and we'll update this status when the sync process returns to normal behavior.

Posted May 31, 2021 - 03:18 PDT

This incident affected: Heap Connect.