Degraded Network Performance
Incident Report for CrossEngage
Resolved
After thoroughly monitoring our systems we are marking this incident as resolved.

We once again apologize for the inconvenience.
Your CrossEngage team.
Posted Feb 18, 2023 - 23:32 CET
Monitoring
The solution has been implemented and the inbound traffic is back to normal.

We will keep the state of this incident in monitoring for a few hours. If you have any questions feel free to reach out to us.

Your CrossEngage team.
Posted Feb 18, 2023 - 21:53 CET
Identified
The root cause has been identified and teams are working on remediation.

Your CrossEngage team.
Posted Feb 18, 2023 - 20:54 CET
Investigating
Our server provider informed us about degraded network performance. Due to this, our inbound traffic is affected.

We have joined forces with our provider to resolve this and we will post an update as soon as possible.

Your CrossEngage team.
Posted Feb 18, 2023 - 19:47 CET
This incident affected: APIs (API v1.0, API v2.0) and Web tracking.