A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2021 - 18:31 PDT
Update
We are continuing to investigate this issue.
Posted Oct 16, 2021 - 17:34 PDT
Update
We are continuing to investigate this issue.
Posted Oct 16, 2021 - 17:29 PDT
Investigating
We have detected a network related issue impacting SACloud services and are actively working on a resolution.
Posted Oct 16, 2021 - 17:14 PDT
This incident affected: SecureAuth Cloud Services (Enhanced Geolocation Resolution Service - US1, Enhanced Geolocation Resolution Service - US2, Fraud Service - US1, Fraud Service - US2, Push-to-Accept Service - US1, Push-to-Accept Service - US2, SMS Service - US1, SMS Service - US2, Threat Service - US1, Threat Service - US2).