API timeout

Incident Report for Wakeo

Resolved

The incident has been resolved.
All shipments created without providing a shipment_id have been removed from the database.
Posted 1 year ago. Jun 06, 2024 - 08:24 UTC

Monitoring

Between 9:00AM and 5:00PM (CEST) timeouts (error 500) occured on API v2 routes. This resulted in the creation of shipments without providing a shipment_id in response.

A fix has been implemented and we are monitoring the results.
Posted 1 year ago. Jun 05, 2024 - 17:37 UTC
This incident affected: Interfaces (API V2).