Planned InApp Maintenance In Progress

Incident Report for MoEngage

Resolved

We have completed our maintenance activity and this incident is resolved.

Posted Dec 19, 2021 - 08:02 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 19, 2021 - 07:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 19, 2021 - 07:33 UTC

Identified

We have started the planned maintenance of our InApp and OSM modules. You will not be able to use these systems. We will notify you once the systems are back. ETA in 1 hour.

Posted Dec 19, 2021 - 07:03 UTC

This incident affected: dashboard-01 (In-app & On-site Messaging) and dashboard-02 (In-app & On-site Messaging).