Tokyo PoP - Call disconnections and quality degradation
Incident Report for Pexip Service
Resolved
No further issues have been observed or reported and all systems are operational at this time.
Posted Feb 10, 2021 - 00:20 UTC
Monitoring
Our Engineering Team has identified the issue and services have been fully restored. We will continue to monitor this issue for any future occurrences.
Posted Feb 09, 2021 - 19:08 UTC
Update
As a precautionary measure, Tokyo PoP calls are being routed to other PoPs as we continue investigations.
Posted Feb 08, 2021 - 10:05 UTC
Investigating
We are currently investigating network connectivity issues that may affect a subset of customers connecting via the Tokyo PoP.

Teams CVI calls appear to be impacted, further investigation is required.
Posted Feb 08, 2021 - 07:56 UTC
This incident affected: Cloud Video Interop for Microsoft Teams.