Infrasec Service Disruption (Sitoo POS users in Sweden using a control unit from Infrasec)
Incident Report for Sitoo
Resolved
Infrasec has confirmed that the issue has been resolved. Back to normal since 18:39 CET.
Posted Nov 06, 2020 - 19:02 CET
Monitoring
We are awaiting confirmation from Infrasec that the issue has been resolved.
Posted Nov 06, 2020 - 18:55 CET
Identified
Infrasec has now updated its certificate and it should work again.
Posted Nov 06, 2020 - 18:49 CET
Update
We are continuing to investigate this issue.
Posted Nov 06, 2020 - 17:55 CET
Investigating
Infrasec, who handles the Control Unit is currently having a service disruption. They are actively troubleshooting the problem and hope to solve it as soon as possible. Until then you unfortunately will have to charge the customers outside of the Sitoo POS app (for instance with cash or a Swish number) and write a physical receipt.
Posted Nov 06, 2020 - 17:53 CET
This incident affected: 3rd Party Integrations.