360+ sync is not syncing on EU production tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jan 18, 2023 - 14:11 PST

Monitoring

A fix has been implemented. We are monitoring the result now.

Posted Jan 18, 2023 - 12:37 PST

Update

We are still investigating the issue with high priority

Posted Jan 18, 2023 - 08:58 PST

Investigating

We are currently investigating an issue where 360+ sync is not syncing in EU Production tenants.

Posted Jan 18, 2023 - 04:55 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Integrations).