Thank you for your patience and apologies for any inconvenience caused.
Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.
Additional Information and Support: Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Posted Jun 07, 2022 - 13:32 EDT
Update
Alert: vCenter server issue
Datacenter Affected: Virginia (WD04)
Horizon Cloud Team has identified an issue with vCenter servers of your Horizon Cloud environment in the Virginia data center due to an outage at our Data Center Service Provider. Currently, our engineering team is working with a high priority on fixing the issue. We will keep you posted with updates.
Impacted: • Virtual Desktops might be unavailable to users • Virtual Desktops power operations - Power operation to existing Virtual Desktops might be impacted. • Provisioning of new Virtual Desktops - Provision of new Virtual Desktops will be impacted. Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems. Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information and Support: • VMware will provide additional updates on our Unified Status page (https://status.horizon.vmware.com/) until this issue has been resolved.
Posted Jun 07, 2022 - 11:06 EDT
Investigating
Alert: vCenter server issue
Datacenter Affected: Virginia (WD04)
Horizon Cloud Team has identified an issue with vCenter servers of your Horizon Cloud environment in the Virginia data center due to an outage at our Data Center Service Provider. Currently, our engineering team is working with a high priority on fixing the issue. We will keep you posted with updates.
Impacted: • Virtual Desktops might be unavailable to users • Virtual Desktops power operations - Power operation to existing Virtual Desktops might be impacted. • Provisioning of new Virtual Desktops - Provision of new Virtual Desktops will be impacted. Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems. Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.
Additional Information and Support: • VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.