Explorer is now showing correct data. We will continue monitoring Explorer for the next 24 hours to ensure the issue is fully resolved. If we see any further errors, we will provide another status update at that point. Otherwise, we will mark this alert as resolved in 24 hours.
Posted May 15, 2024 - 01:56 UTC
Update
Explorer Analytics Subgraph failure - investigating the issue now. Delegators who see a 0 GRT balance: Your GRT is safe, the front end is not displaying the data correctly. This will be restored ASAP.
Posted May 14, 2024 - 18:43 UTC
Update
Our team is currently engaged in resolving the issue. We're committed to delivering the optimal solution. If you notice a zero balance on your delegator profile, please don't worry; your funds are secure. We'll keep you posted on our progress. Thank you for your patience, and if you have any questions, don't hesitate to ask on our discord
Posted May 14, 2024 - 15:53 UTC
Monitoring
Update on delegation balances in Explorer: the correct GRT amount should now be displaying. We will continue monitoring.
Posted Apr 27, 2024 - 16:12 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 24, 2024 - 21:50 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 24, 2024 - 21:49 UTC
This incident affected: Network - Explorer, Network - Subgraph Studio and Hosted Service - Miscellaneous (thegraph.com).