Packet loss affecting CA DC

Incident Report for Vanilla Forums

Resolved

This incident has been resolved.

Posted Mar 02, 2021 - 02:56 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 02, 2021 - 02:05 EST

Update

We continue to troubleshoot this problem and work on alternative solutions.

Posted Mar 01, 2021 - 22:11 EST

Identified

We're experiencing relatively severe packet loss on an internal link between our two Montreal datacenters, which is contributing to degraded performance for sites hosted there. We're working on a resolution but there is no solid ETA at this time.

Posted Mar 01, 2021 - 21:06 EST

This incident affected: Hosted Communities.