We have been monitoring the issue and since we deployed the fix yesterday the numbers on the dashboard normalised and we don't see any occurrences of this issue since then.
We will continue to monitor the case for the next two hours and update the status at 11:30 AM CET.
Posted Mar 17, 2023 - 09:33 CET
Investigating
We are still investigating this issue. While our latest updates fixed some issues, we still noticed inconsistencies. We appreciate your patience and understanding.
Next update: Friday 09:30 AM CET
Posted Mar 16, 2023 - 18:46 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2023 - 15:05 CET
Update
The investigation of the root cause is ongoing, we will post the next update at 3:15 CET.
Posted Mar 16, 2023 - 12:48 CET
Update
We are still working on identifying the root cause of this issue and will be publishing the next update at 12:48 CET.
Posted Mar 16, 2023 - 12:18 CET
Update
We are still working on identifying the root cause of this issue and will be publishing the next update at 12:17 CET.
Posted Mar 16, 2023 - 11:47 CET
Update
We are continuing to investigate the issue and will be adding the next status update at 11:47 CET.
Posted Mar 16, 2023 - 11:18 CET
Update
Our team is still investigating this issue. We apologise for the inconvenience this is causing and looking into solving the issue as soon as possible.
Next update will be posted at 11:17 CET.
Posted Mar 16, 2023 - 10:48 CET
Update
We continue to investigate the issue and will be posting next update at 10:47 CET.
Posted Mar 16, 2023 - 10:17 CET
Update
We are still investigating the issue and will be adding the next status update at 10:17 CET.
Posted Mar 16, 2023 - 09:48 CET
Update
We continue to investigate this issue.
Next update will be published at 9.47 CET.
Posted Mar 16, 2023 - 09:17 CET
Investigating
We are experiencing some difficulties with Dashboard not displaying the right numbers. We are investigating the matter.
Next update will be at 09:15 CET
Posted Mar 16, 2023 - 08:48 CET
This incident affected: Agent Interface (Agent Interface).