Netaxept connection issues - INC0570898

Incident Report for Nets Netaxept

Resolved

ISP have confirmed network issues.
This incident has been resolved.
Posted 2 years ago. Nov 16, 2023 - 16:43 CET

Update

The system has been stable for the last hour but investigation and monitoring is still ongoing. We have so far observed issues within the following timeframes:
10:45 CET - 10:46 CET
11:13 CET - 11:17 CET
11:48 CET - 11:51 CET
12:16 CET - 12:19 CET
Posted 2 years ago. Nov 16, 2023 - 13:20 CET

Identified

We have observed a number of connection issues that causes short 1-5 minute disturbances affecting the transaction flow.
Our techteam is working on a solution.
Posted 2 years ago. Nov 16, 2023 - 10:45 CET
This incident affected: Netaxept Terminal and Netaxept API.