[Testnet] Trading Engine

Incident Report for BitMEX

Resolved

The Testnet issue, where downtime was experienced from 20:29 to 21:01 UTC, has been resolved. We apologise for any inconvenience this may have caused.

If you have any further questions, please contact Support.

Posted Jun 14, 2021 - 21:40 UTC

Identified

The Testnet issue has been identified and a fix is being implemented. All funds remain safe, and we will share an update shortly.

Posted Jun 14, 2021 - 20:52 UTC

Investigating

We have identified an issue with our trading engine server on Testnet, and are working to restore full service as soon as possible. We apologise for any inconvenience this may be causing. All funds are safe.

We are looking into the cause of this issue, and will be sharing an update as soon as possible. If you have any further questions, please contact Support.

Posted Jun 14, 2021 - 20:45 UTC

This incident affected: Testnet (Trading Engine).

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