Search import delay in DE and DK regions

Incident Report for Keepit

Resolved

This incident has been resolved.
Posted 7 months ago. Oct 27, 2024 - 20:47 UTC

Update

We are continuing to monitor for any further issues.
Posted 7 months ago. Oct 23, 2024 - 17:48 UTC

Update

We are continuing to monitor for any further issues.
Posted 7 months ago. Oct 22, 2024 - 20:11 UTC

Update

We are continuing to monitor for any further issues.
Posted 7 months ago. Oct 22, 2024 - 07:07 UTC

Update

We are continuing to monitor for any further issues.
Posted 7 months ago. Oct 20, 2024 - 19:53 UTC

Monitoring

The applied fix has helped improve the situation, but we are still working toward a complete resolution
Posted 7 months ago. Oct 19, 2024 - 18:57 UTC

Identified

Some customers' backup metadata imports into the search engine were delayed, which may result in them seeing search data import delays when browsing their most recent backup datasets. Configuration changes are being applied to correct this behavior. This does not in any way impact backup performance. If you need assistance finding certain data, please do not hesitate to contact support
Posted 7 months ago. Oct 18, 2024 - 07:26 UTC