Delivery delay on Inbound/Outbound toll-free SMS/MMS towards the US and Canada phone numbers : T-Mobile & AT&T
Incident
Report for Plivo
Resolved
This incident has been resolved.
Investigating
Dear Valued Customer,
One of our carrier partners currently observing inbound/outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards the US and Canada - T-Mobile & AT&T. phone numbers. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#12149
One of our carrier partners currently observing inbound/outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards the US and Canada - T-Mobile & AT&T. phone numbers. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#12149
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).