Chat and Phone issues.

Incident Report for IBM Video Streaming

Resolved

This issue has now been resolved. The chat widget is once again available inside of the dashboard, and phone calls are now being routed to the proper support agents. Appreciate your patience while we worked to resolve these issues.

Posted Feb 02, 2022 - 13:44 EST

Investigating

We are currently experiencing an outage with our support systems. Chat and phone support are currently not available. If you are experiencing an issue with the platform, please use our support ticket form at

https://support.video.ibm.com/hc/en-us/requests/new

We will update this page as soon as we hear from our provider.

Posted Feb 02, 2022 - 11:34 EST

This incident affected: Video Streaming / Enterprise Video Streaming (Management dashboard).