Late last night, Bringg identified a potential stability issue which could affect the Android Driver App. Some users appear to have already experienced the issue so to prevent additional impact, we have released a new version (v1.1.355) of the Android Driver App to the Play Store.
** Important note: this issue is currently only affecting customers on AWS-US1. Customers on other server-regions are unaffected. **
All drivers logging into with older Android versions (on AWS-US1 only) will now receive a notification prompting them to update to the latest version app. We have also sent an email to all active Android users (on AWS-US1) explaining the need to upgrade.
All users contacting Bringg or local Bringg Support Teams should be instructed to upgrade to the latest version at: https://app.bringg.com/download.html
Drivers using branded apps should be instructed to upgrade via their own Google Play link.
Posted Dec 09, 2020 - 12:55 UTC
Monitoring
We've released a new Bringg Driver App to version 1.1.355 to the Google Play Store. This version contains an update addressing the issue, please request all the drivers that are using Android devices to update their app.
Posted Dec 09, 2020 - 07:50 UTC
Update
We are continuing to work on a fix for this issue.
Posted Dec 09, 2020 - 07:23 UTC
Identified
An issue with the android driver app has been identified and we are rolling out a new version to correct the problem.
Posted Dec 09, 2020 - 06:26 UTC
Investigating
We are currently investigating this issue.
Posted Dec 09, 2020 - 05:03 UTC
This incident affected: US3-GCP (Driver App (US3-GCP)).