Service Status Page

Venues Operating Offline
Incident Report for Lightspeed (U-Series)
Resolved
Upserve Engineering has observed most merchants have returned to normal operation and will continue to monitor system connectivity closely. If you are having trouble with connectivity, please contact Support.
Posted Feb 02, 2021 - 23:30 EST
Monitoring
Upserve Engineering has deployed a fix to remedy the cause forcing some venues into Offline Mode. We will continue to monitor for resolution of this incident. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.
Posted Feb 02, 2021 - 22:16 EST
Identified
Upserve Engineering has identified the the cause forcing some venues into Offline Mode and has begun mitigation efforts. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.
Posted Feb 02, 2021 - 21:58 EST
Investigating
Upserve Engineering has been made aware of some venues operating in offline mode and our Infrastructure team is investigating. Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.
Posted Feb 02, 2021 - 21:28 EST
This incident affected: U-Series POS App and HQ.