Cloud Inventory - New scanning and collection agents not visible on dashboard

Incident Report for Spiceworks

Resolved

This issue has been resolved.
Posted 3 years ago. Nov 04, 2022 - 10:14 CDT

Monitoring

We've reverted recent changes to inventory services which is allowing the agent data backlog to catch up. New agent devices/data may appear more slowly in inventory until the backlog is fully caught up. we will continue monitoring and investigating.
Posted 3 years ago. Nov 04, 2022 - 06:20 CDT

Investigating

We're investigating reports that new agent installations for collection/scanning agents are not visible in the Cloud Inventory user interface. In some cases those devices are visible to the connectivity dashboard indicating they registered successfully.
Posted 3 years ago. Nov 03, 2022 - 10:19 CDT
This incident affected: Inventory Online.