govMeetings sites are intermittently unavailable
Incident Report for Granicus System
Resolved
Our engineers have identified the issue and restored service to all govMeetings applications. Our teams are continuing to monitor as well to ensure no further disruptions occur. We apologize for any inconvenience, more information about this incident can be obtained by contacting Customer Support at https://support.granicus.com.
Posted Feb 16, 2021 - 19:22 MST
Identified
We have received reports that some govMeetings live video events are not appearing on the events page or public view pages in Media Manager. Our engineering team is currently investigating and are working on a resolution.
Posted Feb 16, 2021 - 18:39 MST
Monitoring
Our engineers have identified the issue and restored service to all govMeetings applications. Our teams are continuing to monitor as well to ensure no further disruptions occur. We apologize for any inconvenience, more information about this incident can be obtained by contacting Customer Support at https://support.granicus.com.
Posted Feb 16, 2021 - 17:03 MST
Investigating
We have received reports that several govMeetings applications are loading slowly or producing error messages. Our engineering team is fully engaged on identifying and resolving the issue as quickly as possible.
Posted Feb 16, 2021 - 16:10 MST
This incident affected: govMeetings - Live Video, Legislative and Agenda (MediaManager, Live Video, Archive Video, Legistar, Peak, InSite, Boards & Commissions, iLegislate, IQM2, Novus Agenda/Video).