The root cause of this incident was determined to be caused by the rollout of a new feature. Our engineers identified and fixed the underlying cause and Dynamic Audiences can now be processed successfully.
Posted Jan 31, 2023 - 04:34 EST
Resolved
This incident has been resolved.
Posted Nov 10, 2022 - 21:40 EST
Update
We are continuing to monitor for any further issues.
Posted Nov 10, 2022 - 21:39 EST
Monitoring
We have stabilized the issue with viewing Dynamic Audiences in our North American environment as of 8:53pm EST Nov 10th, 2022 and are continuing to monitor the situation.
Posted Nov 10, 2022 - 20:54 EST
Identified
We have identified the issue as being user queries within Dynamic Audiences that have only been run once and have expired. We will provide updates once the fix is ready or when more information is available.
Posted Nov 10, 2022 - 14:50 EST
Investigating
ONE is currently experiencing issues with viewing Dynamic Audiences in our North American environment. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.