Elevated error rates for Rewind backups on the Shopify platform

Incident Report for Rewind

Resolved

This incident has been resolved.

Posted Dec 11, 2021 - 08:41 EST

Update

A fix for the issue has been applied. Degraded performance may persist for a short time while systems stabilize.

Posted Dec 11, 2021 - 07:43 EST

Update

We have identified the issue and are working on a fix.

Posted Dec 11, 2021 - 05:29 EST

Identified

We're investigating elevated error rates for Rewind backups on the Shopify platform.

Posted Dec 11, 2021 - 05:20 EST