Toast Status Update
Incident
Report for Toast System
Resolved
This incident has been resolved and Toast Systems have returned to normal. Now that you’re back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant.
https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online
Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225
https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online
Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225
Monitoring
A fix has been implemented and Toast System performance is returning to normal. As you prepare to get back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant. Thank you for your patience.
https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online
https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online
Identified
We have identified the issue affecting device connections and our engineers are working to deploy a fix. Affected customers can continue operating in Offline Mode. We will keep you updated as new information is available.
https://toast.help/offline
https://toast.help/offline
Update
We’re aware this Toast service disruption may also be affecting access to and use of Toast Payroll. We are urgently working on a resolution and will update this status page every 15 minutes until the system returns to normal.
Update
We are urgently working on a resolution to the Toast service disruption. We will update this status page every 15 minutes until the system returns to normal.
Update
We’re aware of a Toast service disruption and our engineers are investigating the cause. Your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take credit card payments. Until your connection is reestablished, please follow the steps in our offline mode checklist.
https://central.toasttab.com/s/article/Offline-Mode-Procedures-and-Checklist
https://central.toasttab.com/s/article/Offline-Mode-Procedures-and-Checklist
Investigating
We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.
This incident affected: Toast POS app, Payroll Web application, and Payroll Processing.