Intermittent Login issues

Incident Report for IG

Resolved

This incident has been resolved.

Posted Oct 12, 2022 - 06:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2022 - 06:43 UTC

Update

We are continuing to investigate this issue.

Posted Oct 12, 2022 - 06:20 UTC

Investigating

There are currently intermittent issues with logging in to our web platform. We're investigating now at the highest priority.

If you need to manage your positions, you will be able to access your account via the mobile app

or please call +61 (3) 9860 1734 (AU), +44 207 896 0079 (UK), +27 10 344 0053 (ZA), +65 6390 5118 (SG)

Posted Oct 12, 2022 - 06:14 UTC

This incident affected: Login.