Our engineers have validated that the issue has been resolved and all delayed mail have been caught up. All affected services are now operational.
Posted Apr 26, 2021 - 08:07 PDT
Monitoring
We have implemented a fix and are monitoring system performance. A subset of delayed mail are still being dequeued. We will provide another update in an hour or as soon as more information becomes available.
Posted Apr 26, 2021 - 07:16 PDT
Identified
Our Engineers have identified the issue and working towards processing all delayed mail. A small subset of customers may still see some mail send delays. We will provide another update in an hour or as soon as more information becomes available.
Posted Apr 26, 2021 - 06:14 PDT
Investigating
As of 4.00am PT, our engineers are investigating an issue with one of our data centers. At this time, there will be mail delays for a small subset of customers. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 26, 2021 - 05:15 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns) and Mail Sending (API v3, SMTP, API v2).
