Unexpected hypervisor restart

Incident Report for Catalyst Cloud

Resolved

The hypervisor is fully operation and all of the instances that were running on it have been restarted.
Posted 2 years ago. Sep 20, 2023 - 17:38 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. Sep 20, 2023 - 16:56 NZST

Identified

All of the instances that were running on the affected hypervisor have been restarted.
Posted 2 years ago. Sep 20, 2023 - 16:56 NZST

Investigating

During compute maintenance one hypervisor rebooted unexpectedly. The instances running on the hypervisor suffered an unplanned shut down.
Posted 2 years ago. Sep 20, 2023 - 16:55 NZST
This incident affected: Porirua region (Compute (nz-por-1)).