Degraded API Performance Timing Out Queries and Exports for a Subset of Projects
Incident Report for Mixpanel
Resolved
This incident has been resolved.
Posted Jun 23, 2021 - 00:00 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2021 - 19:45 PDT
Identified
The issue is ongoing after the fix was implemented. We are continuing to look into the issue to implement another fix.
Posted Jun 22, 2021 - 12:50 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 21, 2021 - 17:06 PDT
Identified
A subset of projects are experiencing timeout issues querying and exporting data through the API endpoint mixpanel.com/api/2.0/ since ~1am PT today. The issue has been identified and a fix is being implemented.

We truly appreciate your patience and apologize for the inconvenience.
Posted Jun 21, 2021 - 01:00 PDT
This incident affected: Query API.