Increased Error rate 5xx on Hosted Chef (api.chef.io/manage.chef.io)

Incident Report for Chef

Resolved

We have fixed the issue and Error rate is close to 0. We will continue to monitor for a while.
Thank you for your patience.

Posted Apr 21, 2021 - 15:20 PDT

Update

We have not been able to fix the issue yet and are continuing our work to resolve the issue.
Thanks for being patient.

Posted Apr 21, 2021 - 13:14 PDT

Identified

We are facing increased 5xx Error rate on Hosted Chef.
We have identified the problem and are working to resolve the issue.
We will keep you updated.

Posted Apr 21, 2021 - 10:57 PDT

This incident affected: Hosted Chef (Hosted Chef API, Hosted Chef Web Console).