Outage of Ribbon API/FCA Editing Capabilities (PUT/POST/DELETE Requests)
Incident Report for Ribbon Health
Resolved
This incident has been resolved.
Posted Oct 03, 2022 - 15:10 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2022 - 15:10 EDT
Identified
Ribbon is currently experiencing a technical issue with our API infrastructure that is preventing data editing via the API and Find Care App (FCA). Ribbon APIs and FCA are only functioning in a read-only capacity; therefore, any data edits made via the API and FCA (PUT/POST/DELETE requests) will not be successful at this time. We currently do not have an estimated time for resolution; however, the API and FCA are currently live and functional for any read-only (GET) calls.
Posted Oct 03, 2022 - 15:04 EDT
This incident affected: Providers Endpoint (Editing Providers) and Locations Endpoint (Editing Locations).
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