Monitoring -
Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.
Next Steps: Will continue to monitor the service and before marking the incident as resolved.
May 3, 18:52 EDT
Update -
We're continuing to work through the issue. All hands are on deck on our end to further investigate.
Next Steps: We will share an update within the next hour.
May 3, 18:14 EDT
Identified -
We have identified the issue impacting the platform and is actively working towards mitigation.
Next Steps: We will share an update within the next hour.
May 3, 17:38 EDT
Investigating -
Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.
Next Steps: We will share an update within the next hour.
May 3, 17:09 EDT