SSL Not Able to be Provisioned for Newly Added Domains
Incident Report for Unbounce
Resolved
The SSL certificates can be created now. If you've added a CNAME domain after 9 am PT today and the domain status in the app is "Error Issuing Certificate", removing and adding the domain should resolve the issue. If the issue persists, reach out to support@unbounce.com.
Posted May 10, 2021 - 13:35 PDT
Monitoring
Let's Encrypt completed the maintenance, the SSL certificates can be attempted to be created now. We're monitoring for any side effects.
Posted May 10, 2021 - 12:09 PDT
Investigating
The SSL certificates cannot be issued at this time for domains added after 9 am PT due to maintenance being done by our certificate provider Let's Encrypt. Domains added prior to 9 am PT today are not affected. We're monitoring the maintenance updates and will reattempt the provisioning of the certificates once possible.
Posted May 10, 2021 - 11:35 PDT
This incident affected: SSL Certificate Provisioning.