Intermittent issues starting cloud recordings and livestreams
Incident Report for Daily
Resolved
This incident has been resolved.
Posted Nov 29, 2022 - 16:46 UTC
Update
Daily’s auto scaling system experienced a failure to communicate with some internal services, preventing it from adding capacity for cloud recording and live streaming quickly enough to keep up with demand. We resolved the issue, and we're monitoring platform operations to ensure that everything has returned to normal.
Posted Nov 29, 2022 - 14:04 UTC
Monitoring
We have pushed a fix to production and are currently monitoring the situation.
Posted Nov 29, 2022 - 14:03 UTC
Identified
We have identified the issue and are currently testing a fix.
Posted Nov 29, 2022 - 13:25 UTC
Investigating
We are experiencing an issue where customers attempting to start livestreams or cloud recordings are intermittently receiving a temporarily-unavailable error.
Posted Nov 29, 2022 - 13:17 UTC
This incident affected: API and Media Services.