Datto Workplace - DWP v10 agent is not working on MacOS 15.0 (Sequoia)

Incident Report for Kaseya Inc

Resolved

This incident has been resolved.

Posted 9 months ago. Sep 27, 2024 - 12:07 EDT

Monitoring

Workplace for Mac agent v10.5.2.91 is now available for download. This version includes full support for MacOS 15 (Sequoia).

The agent installer can be found here: https://us.workplace.datto.com/download

Posted 9 months ago. Sep 25, 2024 - 09:20 EDT

Identified

We are aware of a problem where the Datto Workplace V10 agent is not working correctly on MacOS 15.0 (Sequoia).

The Kaseya R&D Team has identified the problem and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Posted 10 months ago. Sep 19, 2024 - 13:58 EDT

This incident affected: Datto Workplace (AU5, CA3, EU2, EU4, EU7, EU16, US1, US6, US15).