CCE: unable to edit campaigns in advanced config

Incident Report for Piano Software

Postmortem

RCA report for the incident can be found at this link.

Posted Oct 12, 2022 - 10:40 UTC

Resolved

This issue was resolved at 2022-10-07 15:27 UTC.
Apologies for not updating the status sooner.

Posted Oct 09, 2022 - 00:53 UTC

Investigating

Several customers have noticed that some campaigns in CCE modules are set to read-only and they cannot be edited.
Engineers have been notified and investigating the problem.

Posted Oct 06, 2022 - 23:33 UTC

This incident affected: CCE.